Eget aliquet nibh praesent tristique magna sit amet purus. Sed euismod nisi porta lorem. Rutrum quisque non tellus orci, ac auctor augue. Elementum tempus egestas sed sed risus. Eu nisl nunc mi ipsum, faucibus vitae aliquet nec. Cras tincidunt lobortis feugiat vivamus at augue. Porta non pulvinar neque laoreet. Tellus in hac habitasse platea dictumst vestibulum rhoncus. Tristique risus nec feugiat in. Dui sapien eget mi proin sed libero enim, sed. Lacus vel facilisis volutpat, est velit egestas dui, id. Nunc mi ipsum, faucibus vitae aliquet nec, ullamcorper sit. Tortor posuere ac ut consequat.
When you are in Norway it is good to be updated on weather, road conditions and other alerts. Norwegian authorities have a some good web sites that we recommend you to check out while you are in Norway.
- https://www.vegvesen.no/en/traffic-information/traffic-information/
- https://www.yr.no/en
Share your experiences of your trip to Norway and your photo can be displayed on our site. Every month we also publish the best picture of the month on Instagram and Facebook!
You can share your photos via Instagram or Facebook. If you do not use any of these social media, you can e-mail your photos. Choose the way that suits you best. Feel free to write a line about what the picture shows. See below for simple instructions:
Instagram: Post your photo on Instagram and use the hashtag #vulkantravelgroup
Facebook: Write a post on Facebook and link to our Facebook page with @vulkantravel
E-mail: Send us an e-mail to [email protected]
We will refund the amount paid if an excursion is cancelled. It is very uncommon that excursions are cancelled but it can happen from time to time due to bad weather (whale watching tours are slightly more prone to cancellation than other excursions). You will then be offered the excursion on a different day and if this does not suit then you will immediately be refunded the amount you have paid.
Alternatively
If an activity or an excursion is cancelled and cannot go ahead (due to bad weather, for example), the customer will in the first instance be offered the chance to take part in the activity/excursion at another time. If the customer is not able to participate in the activity/excursion at another time then they can contact Vulkan Travel for a refund. Vulkan Travel will refund the entire cost of the cancelled activity/excursion.
In the case of longer delays, the airline is required to offer free food and drink in reasonable proportion to your waiting time. If you are delayed by one or more nights, the airline is also obligated to pay for your accommodation. The airline is always obligated to offer you new flights so that you can either arrive at your destination as quickly as possible or at a later date that suits you.
If you have purchased a package holiday from us which includes a flight that is subsequently cancelled by the airline, we will provide assistance and help you. We can either rebook your holiday for a later date or we can refund you the full amount of the trip. Note that in order for you to be entitled to a free rebooking or to a refund, the airline needs to cancel your departure flight entirely. This means that notice of a strike or circumstances which entail a risk that your flight may be cancelled are not in themselves sufficient to warrant a free rebooking or refund.
If you have problems during your trip, please first contact the supplier e.g. the hotel, the car rental company or the guide, whose job it is to try to solve the problem. If the problem can not be solved by the supplier, please send us an email with a description of the problem and your contact information (name, booking number, phone), and we will get back to you as soon as possible. Send email to: [email protected].
Can't find the answers to your questions?
Please, contact our knowledgeable sales team directly by phone.
